Google Reviews
Emergency Roadside Truck Reviews
What Phoenix Truck Drivers, Fleets & RV Owners Say About Our Mobile and Shop Repair
Real Customers. Real Repairs.
These are real reviews left by our customers on our Google Business Profile — semi truck roadside repairs on the I-10 and I-17, fleet maintenance, DPF and transmission work, trailer repairs and RV service across the Phoenix metro. Read every review or share your own experience on Google.
"Very fast service. Genesis and Eli were very kind and helpful. Awesome customer service!"
"I brought my truck to Emergency Roadside Truck and Trailer Repair to fix a DPF issue, and they did an outstanding job. Even though they’re known for roadside service, their shop service is just as impressive. The team diagnosed the problem quickly and repaired it professionally, keeping me updated the whole time. The quality of their work is excellent, the pricing is fair, and they had me back on the road sooner than expected. I highly recommend them for any truck or trailer repair needs — great people and great service."
"Great experience! My bus was broken down out in a remote location and was unable to be towed, luckily the guys at Emergency Roadside were able to come out to my location and get it started. The bus needed a bit more work, so we drove it back to their shop and they finished the job. They were helpful, respectful, and they really showed up for me and my business. We definitely recommend these guys, especially for larger vehicles and emergency situations."
"We drove to their shop with our RV and they got us in immediately. They did diagnostics and determined that #5 injector was bad. They were able to locate an injector, installed it same day and we were back on the road within hours. They were very personable and Eli did an awesome job of keeping us informed every step of the way. Thank you again! We highly recommend this shop!!"
"I had a crazy tandem failure under a heavy load. The crew at Emergency Roadside rallied to the cause and got me patched up and rolling again in no time. The entire crew is top notch, but I have to give Rubin extra props. His creativity and welding skills are outstanding! 110% recommend these folks to take care of you no matter what size the job. Thanks guys!"
"I brought my semi in for a diagnostic and these guys were on point from start to finish. They got me in quick, broke everything down in a way I could understand, and were honest about what needed attention versus what could wait. No upselling, just straight-up professional service. The shop is clean, the crew knows their stuff, and they respect a driver’s time. If you’re on the road and need reliable truck service, this is the spot. Highly recommend!"
"Awesome service. Called for roadside assistance, driver was routed ASAP to the rescue. Everyone was polite, professional and genuinely felt they had a sense of urgency in our time of need. Would highly recommend Emergency Roadside Truck and Trailer Repair. Thank you guys very much!"
"This fixed my acm for volvo no communication. They fixed within two hours. They are faster than Volvo dealer. Dealer told me long wait time. Eli took care of me"
"Had a bad tire blowout on my 40’ diesel pusher on Labor Day Weekend. Eli was able to dispatch a crew and got me back on the road. Had some issues with the tires and rims but ultimately Eli made good on his promise to take care of me. A great company shows its strength not only when things go well but most importantly when things don’t go as planned. Appreciate the commitment!"
"On November 16 my truck broke down right in front of an entrance to the facility in Phoenix. These guys came and where able to indicate the problem. They where able to bring a new starter for Volvo 760 in 15min which was mind blowing! It took them another 20 min to install it. I highly recommend this service! Thank you!"
"Last week my range selector decided to not play nice. Called road service, which came in about 45 minutes. The guy who came was specifically a transmission guy. He did what he could on scene, but it was more serious. Get towed to their shop and with coordination from them and John at Haney & White, we managed to get the trans warranty exchanged and reinstalled as quickly as could be expected. The shop had multiple people working on the removal and replacement. The owner is Eli. Outstanding crew."
"Excellent communication. Prompt response, came to us, and found part needed and came back next morning and AC was repaired and working within 24 hours. Very professional and detailed paperwork provided. They got us out of a bind and made the process as easy as possible. If you have a mechanical problem, they are the ones to contact. Outstanding company and good folks."
"When no one else would, they answered the road assistance call & provided help. They saw the issue and helped with options on getting the truck fixed so the driver can get back on the road as soon as possible. Knowledge and professional. No pushy up sales or sketchy practices. Thank you for the help you've provided to AMC1532 Trucking."
"Mike and Luis fixed my freightliner on a Saturday when the other shops were closed. Got me in and out same day. They have the Def pumps in stock"
"My diesel pusher RV would no longer raise up in the rear. They sent a tech to my home where the RV was parked and both airbags needed replacing. They took the time to find the parts and kept in constant communication till the job was completed. Costs was where I thought it would be and now my RV is back on the road. Highly recommend for any mobile repairs!"
"Sal was solid showed up within 45 minutes of my call addressed my trucks fuel failure and had me back on the road within an hour. Solid assistance would highly recommend for any roadside service! Thanks again Sal."
"These guys did a great job for me, I had a truck at Rush truck to repair a tensioner pully on a C15 cat and 2 drive belts. Rush quoted me 1600 for the repair plus parts and 2 days time. I limped it to Emergency Roadside Truck and Trailer Repair — done in 2 hours and 400 dollar bill. THANK YOU"
"I was out of town picking up some equipment and had a jack break on my trailer. It was an emergency situation. The guys at emergency Roadside were fantastic. I would highly recommend them if you’re ever in the Phoenix area. Their service was impeccable. The staff was great and they were quick and efficient."
"Omg these guys were awesome. My leveling valve went out and caused 3 of my air bags to blow. They got to me on a crazy busy Friday night. The one guy worked on it by himself for a couple hours then he called for help. It took a few hours but they got me ready to roll. They were Super nice and very helpful"
"Emergency Roadside Truck and Trailer Repair provided excellent service. They were very honest in explaining the problem and repaired everything quickly without adding any extra charges. Their cooperation with customers is invaluable, and they were extremely polite throughout the process. Highly recommend their service!"
"This company hands-down tells you the truth from the good go and does exactly what they say. They’re not like any other mechanics I’ve ever used in trucking. I highly recommend them if they say they can do it. They will do it, and I will definitely use them again."
"We are going out in a couple of days and the RV wouldn’t start. Called Eli at emergency roadside who sent technician Sal within the hour to replace the battery. We’re getting our oil changed tomorrow with them. So thankful I found them so we can keep going to them for truck repairs. Great service!"
"These guys came to help me in Gila Bend. They worked with my NTP warranty got everything covered! You cannot find another diesel repair facility that will truly work with premier 2000 extended warranty. They replaced my one box and got it working! Thanks Eli and Chris. Would definitely recommend"
"They fixed my thermoking reefer same day service even when i was loaded. They can help you. Great service thanks ricky and Eli"
"Called around, nobody could replace my radiator same day. Emergency Roadside got it done in a couple hours with fair price, 10/10 trust them with your trucks 👍"
"Best fleet repair and diesel engine repair. They fix volvos and Cummins and prices are fair. Different shops wanted me to wait for days before looking. I trust Eli and Miriam to help me out they even were cheaper than estimate."
"These guys are extremely great with volvo vnl truck repairs fixed my ac semi starter and semi air leak. Thanks Chris mike and staff for these fast semi repairs"
"Sal is an experienced mechanic who knows precisely what is the problem; he replaced the starter on my tractor-trailer knowing exactly what was the issue after listening to the symptoms. Sal is THEE MAN 🙌"
"Ryan came out first thing in the morning to help me with my tire. Got it done quick and at a more than reasonable price. Also just a nice guy and good to talk to. AAA companies won't go down dirt roads and if you live around Seligman it's most likely a dirt road. But Ryan will!"
"Sal was very knowledgeable and helped us take care of our boat trailer. Even in the rain he continued to work and we appreciate him helping us get back on the road. Would highly recommend! And if you get Sal you’re lucky"
"My husband brought his Hino diesel work truck and the mechanics were very nice and professional. They fixed the Cummins and had the truck ready in no time. Totally recommend this place."
"Excellent service. Recommended me to go to an official carrier dealership because it would be under warranty. High level of ethics!"
"I had an air compressor problem. They fixed it and helped me get back on the road. Thanks to Aida and Eli they were helpful and helped me along the way. Best place to take your Volvo truck."
"Amazing same day service!!!! Mechanics were on it and polite. The girl in the front offered a buffet of snacks and movies to watch while they were working!!! Would highly recommend this place. Thank you for getting me back on the road!"
"Fast differential repairs, under 5 hrs for full shop repairs. They fixed my semi Peterbilt truck. Thank guys"
"This was RV Tec service provided by Sal. Very professional, knowledgeable. Had my emergency problem diagnosed and solved almost immediately. Back on the road headed home feeling good about the service. Would call them again without hesitation."
Truck Down in Phoenix?
Mon – Fri 7:00 AM – 6:00 PM · Sat 7:00 AM – 2:00 PM · 315 E Pioneer St, Phoenix, AZ 85040
Call (480) 932-4860 View Our Services